FAQ's & Troubleshooting

A curated list of the most commonly asked questions from PetScreening users

9 articles in this collection
Written by John, Mallory, and Shea Bradford

Can I print my profile?

Written by Mallory
Updated over a week ago

What is the FIDO Score?

Written by Mallory
Updated over a week ago

How can I improve my FIDO score?

Tips for making your FIDO score increase

Written by Mallory
Updated over a week ago

What is a paw rating / FIDO Score™?

Written by John
Updated over a week ago

Who is the third-party verifier or provider?

Written by Shea Bradford
Updated over a week ago

What if I don’t have a pet?

Complete the "No Pet / Animal Profile" if you do not have a pet or animal.

Written by Mallory
Updated over a week ago

How long is the screening process?

Find out the the screening process time for each profile type.

Written by Mallory
Updated over a week ago

Uploading Documents and Photos to Pet / Animal Profiles

Guidelines on File Format and Size Limits

Written by Mallory
Updated over a week ago

How to Update Vaccination Records

Pet and Animal Owners can follow these steps to update shot record dates in their profiles.

Written by Mallory
Updated over a week ago