There are several tips for making your FIDO score increase. Make sure every bit of information on the profile is correct. Several factors may be out of your control as the pet owner such as breed, age, and weight. Other things can benefit you!

Entering Exact Vaccination Details:

Vaccines should be entered for each vaccine the animal or pet has. This shows you as the pet owner when the vaccine expires, but also alerts your property manager to make sure your puppy or kitty has all the vaccines they need! Please see below for steps on how to add vaccination details:

  1. Click the pencil icon located next to the Vaccination section of your pet profile.

  2. Select a vaccine from the vaccine drop down menu and add in vaccination and valid until dates.

  3. Click Add Shot Information.

  4. Repeat steps 3 & 4 for each vaccine.

  5. Click 'Save' after updating.

  6. When done making any edits/updates to your Profile, be sure to click 'Publish Changes' at the top of your Profile to save your updates.

Uploading Vaccination Documents:

This part of the profile shows proof for each vaccination. Try these steps to update your vaccination dates:

  1. Click the pencil icon located next to the current vaccine you would like to update.

  2. Upload documentation in the documentation field.

  3. Click 'Save' after updating.

Spaying/Neutering Your Pet:

Pets that have been altered tend to relax their destructive habits.

Uploading Photos of Your Pet:

You can do this by signing in, selecting the Animal Profile, click edit (top right), click the circular pencil icon beside the section(s) you want to update/edit. Please be sure to click the Publish Changes button (top right) when finished.

Photos cannot be deleted after the profile is submitted, but new photos can be added. When uploading documentation, there is a maximum file size of 25 MB and allowed file formats are JPG, JPEG, GIF, PNG, PDF.

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