(Note: The Animal Details section is visible only on the Assistance Animal profile type. For steps on how to change a Household Pet Profile to a Support or Service Animal Profile for reasonable accommodation requests, click here.)

To get started with uploading documentation, click the Add Document button near the bottom of the page.

On the next screen:

  1. Enter the Document Name (required field) and Description (optional).

  2. Click Upload Documents to select a file from your computer/mobile device.

  3. Click Add to Documentation.

After clicking Add to Documentation, you will be redirected to the Assistance Animal Details page where your document will be shown as attached.

Repeat, as needed, to add additional documentation.

Edit or Delete Documentation

To edit or delete the documentation you've uploaded, click the blue pen icon next to the attached document.

Be sure to click Save when done.

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