Per the FHAct and the HUD guidelines, the housing provider is seeking information to address two principal issues:
Do you, or the person in your household seeking to use and live with the animal, have a disability i.e., a physical or mental impairment that substantially limits one or more major life activities?
Do you, or the person in your household seeking to use and live with the animal, have a disability-related need for an assistance animal?
Additionally, we may request documentation from a third-party with personal knowledge (i.e. counselor, therapist, doctor, etc.) that confirms that the party seeking accommodation has a disability and a disability-related need for the animal. Pet Screening's Assistance Animal Review Team reviews the information and documentation to ensure the information supporting a request for a reasonable accommodation in housing is reliable, credible, and meets the test of reasonableness.
Pet Screening seeks confirmation from the third-party author of the documentation submitted with an accommodation request to assure that it is valid and authentic. Pet Screening does not seek any information related to the specific nature of a requester's disability or other medical information.