To make changes to your profile please click the yellow "edit" button in the right-hand corner of your pet/animal profile. From there, click the blue pen to the right of the section you wish to edit.
You will need to save any changes that have been made to the profile by clicking the green "publish changes" button in the right hand corner of the profile.
Doing so ensures that your updated information is saved to the profile. Additionally, your profile will no longer be in "draft" status once changes have been published.
It is important to remember to publish your changes since profiles in "draft" status are not visible to property managers.
Publishing changes returns your profile to "active" status. Once your profile is in "active" status again it will be visible to your property manager.